1. About Continuum
Continuum is a performance-driven training and recovery facility based in Lahore, Pakistan. We provide structured fitness programs, physiotherapy services, and recovery solutions. Our website serves to share information about our services, allow users to contact us, and manage inquiries from existing or potential clients.
2. Information We Collect
We only collect information that helps us serve you better. This includes:
a. Contact Forms
When you submit a form (such as “Book a Visit” or “Contact Us”), we may collect:
Name
Email address
Phone number
Message details
This information is used solely to respond to your inquiries and provide service-related support.
b. Membership or Assessment Requests
If you request information about memberships, assessments, or training programs, we may collect additional details such as:
Age and fitness goals
Preferred program type (Train, Perform, Recover, Youth, or Rehab)
Schedule preferences
This information helps us personalize your experience.
c. Website Analytics
We use Google Analytics to understand how visitors interact with our site. This data is collected anonymously and does not personally identify you. It helps us improve our content, performance, and overall experience.
3. Cookies
Our website uses cookies — small text files stored on your device — to enhance your browsing experience.
Cookies may help:
Remember your preferences (e.g., dark/light mode, location)
Track site usage for performance insights (via Google Analytics)
You can disable cookies anytime in your browser settings.
4. How We Use Your Information
We may use your information to:
Respond to inquiries or booking requests
Manage assessment or program registrations
Improve our website and client experience
Share updates about new programs or events (only if you opt in)
Maintain security and prevent unauthorized access
We do not sell or share your data with any third parties for marketing or advertising.
5. Data Storage and Security
All data collected through this website is securely stored on encrypted servers located in reputable hosting data centers. We use SSL encryption across our website to ensure your information remains secure during transmission.
6. Third-Party Services
Continuum may use trusted third-party tools to improve functionality:
Google Analytics — for anonymous visitor insights
WhatsApp API — for communication (if you use the WhatsApp CTA)
TeamBuildr — for client workout management (existing members only)
Each third-party service follows its own privacy policy. We ensure that any third-party partner complies with applicable data protection standards.
7. Embedded Media
Our website may include embedded content (like YouTube videos or Instagram reels).
Embedded content behaves as if you visited that external platform, which may collect its own cookies or tracking data. Please review each platform’s privacy policy before interacting with such content.
8. Data Retention
We keep your contact and inquiry information only as long as necessary to respond to your request or provide you with services. You can ask us to delete your data anytime by emailing [info@continuum.pk].
9. Your Data Rights
You have the right to:
Request a copy of the information we hold about you
Ask us to correct or delete your data
Withdraw consent for communication at any time
To exercise these rights, contact us at [info@continuum.pk].
10. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us:
Continuum Performance & Recovery
Lahore, Pakistan
📧 Email: [info@continuum.pk]